Medical Manager

Due to our comapny expansion ,

Smart Medical Services is now hiring a Medical Manager to be part of our team ,

Job Requirements :

  • Bachelor Degree in Medicine is a must
  • 5 years’ experience; preferably in the health insurance field
  • Microsoft Office: proficiency in Excel & word
  • Business Management Certificate or equivalent is a plus

Main functions and responsibilities:

    • Plan and direct the operation of Medical Approval Team in accordance with the department objectives.
    • Prepare department’s yearly budget, plans and suggest recommendations.
    • Analyze prior-approval requests, negotiate the cases with the providers when necessary and approve payment against Pre-approvals on medical cases
    • Ensure that medical cases and customers queries are solved in accordance with Company quality standards in order to reach customer medical necessity and satisfaction.
    • Consult the Global Clinical Team Experts for complicated medical cases.
    • Cascade Company objectives to the team leaders, ensure proper communication on new projects and new services; facilitate the workflow between the Medical Approval Department and all other departments.
    • Review and analyze Medical service activities and data in order to support planning and risk management and to improve service utilization.
    • Prepare monthly statistical reports to VP Medical related to department operation, budget and cost containment, customer and provider complaints and medical cases.
    • Report regularly the team’s performance to VP Medical.
    • Appoint Team Leaders, assign responsibilities, set objectives and assess their performance to measure achievements against these objectives.
    • Coach, develop and guide the Team Leaders.
    • Ensure that Company core competencies, values, and policies are implemented across the Department teams.
    • Support the Team Leaders in the process re-engineering and update.
    • Miscellaneous tasks within the scope of work, as assigned by the direct manager.

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